Privacy Policy

Updated on 18.03.2021

EVENTIVOS is committed to safeguarding personal data in strict compliance with the legislation on personal data protection, in particular (EU) Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016, entitled General Data Protection Regulation (GDPR).

This privacy notice will inform you as to how we look after your personal data when you visit our website or social media pages (regardless of where you visit it from) or when you provide personal data to us via alternative channels whether telephone, email, SKYPE, WhatsApp, etc).

1 - Entity responsible for collecting the data

EVENTIVOS – ACTIVIDADES TURISTICAS LDA, called “EVENTIVOS”, “we”, “us” or “our”, is the entity responsible for processing personal data.

EVENTIVOS can be contacted via the email address This email address is being protected from spambots. You need JavaScript enabled to view it. or by contacting the premises: Rua das Vigias, 2 -0D, Parque das Nações, 1990-506 Lisboa, Portugal.

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us on the email mentioned above.

This website contains external links to other websites and EVENTIVOS is not held responsible for the privacy policies of these other websites. When you leave our website, we encourage you to read the privacy notice of every website you visit.

2 - The Data we Collect

Personal data can be collected via the webpage, by e-mail, over the phone or in your presence.

3 - Identity Data

This includes data relating specifically to your identity, such as your first name, last name, username or similar identifier, and data that enables us to perform event services with suppliers such as hotels, where passport details of gender is required.

Contact Data - This includes data relating to how you may be contacted, such as your postal address, email address, telephone numbers and Skype.

Sensitive Data - This includes dietary requirements which may disclose your religious or philosophical beliefs health, genetic and biometric data.

Financial Data - This includes data relating to your means and methods of payment, such as your bank account and payment card details.

Transaction Data - This includes data relating to the transactions you have carried out with us, such as details about payments to and from you and other details of services you have purchased from us.

Technical Data - This includes additional technical data that we may obtain when you make use of our website, such as your internet protocol (IP) address, your login data, time zone setting and location, browser type and version, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

Marketing and Communications Data - This includes your preferences in relation to whether or not you want to receive marketing from us and our third parties and also your communication preferences. 

3 - How we use your personal data

EVENTIVOS will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• where we need to perform the contract, we are about to enter into or have entered into with you;
• where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests;
• where we need to comply with a legal or regulatory obligation.

4 – Disclosures of your personal data

At EVENTIVOS we do not sell, rent, or exchange Personal Data. Personal Data will only be disclosed to third parties in accordance with the provisions of this Notice and in accordance with local data protection laws (note: in this Notice the reference to "disclosing" includes transferring, verbal, or written sharing, sending, or making available data to another person or entity).

Personal Data may be disclosed to the following types of third parties:

• contracted entities, suppliers, and service providers;
• event service providers such as transportation companies, restaurants, airlines, teambuilding companies, activities designers, hotels, catering companies, historical venues, transfer managers and other related service providers;
• any third party to whom we assign or transfer any of our rights or obligations;
• contact persons (for example, a family member) when our Customers are not contactable, and the contact is in our opinion of Customer's interest (e.g. where the person is concerned about their well-being or needs acting on behalf of Customer due to unforeseen circumstances);
• as required or authorized by applicable law, and to comply with the legal obligations of Eventivos;
• customs or immigration services to comply with applicable legal obligations in the context of travel;
• government agencies or public authorities to comply with valid and authorized requests, including court orders or other valid legal process;
• regulatory authorities or law enforcement authorities, including court orders or other valid legal process;
• regulatory authorities or law enforcement authorities, including for fraud protection and related security purposes;
• supervisory agencies where there is suspicion of illegal activity and that the Personal Data are a necessary part for investigation or denunciation of the subject.

It may be necessary for EVENTIVOS to transfer collected personal data to a third country outside the European Union (EU) and which does not appear in the list of countries already approved by the EU as meeting acceptable levels of protection of personal data. In such cases, we will ensure that these transfers of personal data are made in strict conformity with the applicable legal norms for the protection of personal data.

5 – Data Security

EVENTIVOS is committed to protecting Personal Data by implementing and maintaining appropriate technical and organizational control measures to ensure a level of safety aligned with the risks related to: accidental or illegal destruction; loss; unauthorized alteration or disclosure; or improper access to Personal Data transmitted, stored, or processed. We regularly monitor and review security controls and strive to protect Personal Data in the same way that it protects sensitive Business Information. EVENTIVOS destroys or de-characterizes Personal Data whenever they cease to be relevant to the business or as required by law.

6 – Data Retention

EVENTIVOS only keeps your personal data for the period of time needed to achieve the purposes which motivated their collection. It is always in accordance with the law and guidelines of the Comissão Nacional de Proteção de Dados (the National Commission for the Protection of Data) or until such time as you exercise your right of opposition, your right for the information to be erased or you withdraw your consent, whichever of the above is applicable.

7 - Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data summarised as:

• request access to your personal data;
• request correction of your personal data;
• request erasure of your personal data;
• object to processing of your personal data;
• request restriction of processing your personal data;
• request transfer of your personal data;
• right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us by email to:  This email address is being protected from spambots. You need JavaScript enabled to view it.

8 – Cookies Policy

We use cookies on our website. By continuing to browse our website or close the cookies banner, you consent to the use of cookies.

What are cookies?

A cookie is a small text archive which identifies your computer on our server. Cookies in themselves do not identify the individual user, merely the computer used. Cookies are not used to collect personal data. Cookies help to determine the usefulness, interest and number of searches on the EVENTIVOS site, resulting in faster and more efficient surfing. They also analyse traffic with the aim of improving our service.

How to manage the cookies?

Browsers of the web enable some control to be exerted over cookies through the configurations of the browser. Most browsers enable cookies to be blocked or block cookies from specific sites. Browsers can also help you to erase the cookies when you close the browser. You should note, however, that this could mean that any ops-outs or preferences defined on the site will be lost.

To know more about cookies, including the way to see how cookies were created and how to manage and exclude them, visit www.allaboutcookies.org which includes information on how to manage your configurations for the different suppliers of browsers.

9 – Changes to the Policy on Privacy

EVENTIVOS reserves the right to update or modify this policy on Privacy at any time, especially in order to adapt it to changes in legislation. Any such changes are published on the site.

18^th of March 2021